FREQUENTLY ASKED QUESTIONS



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Enjoy Hotel Service through HireVisa Self-Quarantine Service.

HireVisa Quarantine Service 

FAQs ㅡ

Q. [Payment] Can I make the payment through overseas wire transfer?


YES, but additional fee would incur due to exchange rate difference and overseas remittance fee.


Q. [Payment] I have completed the self-quarantine reservation and paid the deposit. What is the next procedure?


Upon completion of the self-quarantine reservation and payment of the deposit, you will receive an e-mail with information regarding the next procedures. If you did not receive the confirmation e-mail, please contact as at 'home@hirediversity.oqupie.com' as the reservation request has not been successful. 


Q. [Service] Is it possible to receive packages or food deliveries during the self-quarantine period?


YES, you are able to order packages or food. BUT, you must make the payment prior to the delivery.


Q. [Service] Do you provide laundry and cleaning services?


Due to the nature of quarantine facility, you cannot go out of the room for 14 nights. As a result, laundry and cleaning must be done by the guests. However, drying racks are available upon request.


Q. [Room] Can I be assigned to a larger room if I make additional payments?


YES, we also provide larger rooms such as Deluxe Rooms and Suits (requires advance reservation).


Q. [Meals] Are there any vegetarian options for the meal?


There is Fruit + Mix Vegetable option available. In addition, you could make a food delivery.


Q. [Meals] Do you have vegetarian option?


Yes, we have. Please let us know when you check in Self-quarantine accommodation.


Q. [COVID-19] If I get classified as 'Patients Under Investigation (PUI)' during my entrance, will I be able to change my schedule without any penalties?


If you get classified as PUI upon your arrival, you can change your schedule without any penalties by contacting the Hotel.


Q. [COVID-19] Before using the room, If I get tested 'positive' during the COVID-19 Test, can I get a refund for the room charge?


Yes, a full refund on room charge will be made.

HireDiversity


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Biz License : 774-81-01735 / CEO: 심화용(HWAYUNG SIM )

Tel. +82-10-4436-8026 | home@hirediversity.oqupie.com

Addr. 서울특별시 중구 삼일대로 363, B1 136호 (장교빌딩)

이 사이트는 심화용(HWAYUNG SIM)이 소유 및 운영합니다.